Jenny and Laura job share the role Director of Workforce, Organisational Development (OD) and System Development at Leeds Community Healthcare NHS Trust and the Leeds GP Confederation; a position they have held since June 2018. They also jointly hold the role of Vice Chair for the Yorkshire & Humber branch of the HPMA.
What matters most to both Laura and Jenny in work is people, the people they work with and the patients and population they work for.
They believe that focusing on workforce engagement and wellbeing, and fostering a compassionate leadership culture that puts #PeopleBeforeProcess, leads to higher morale, better productivity and ultimately improved outcomes for patients and service users.
In the two years since they commenced in their current role, organisational turnover and sickness absence rates have improved steadily to their lowest rates on record; employee engagement scores have risen; and formal discipline and grievance cases have halved.
Although they usually carry out their speaking engagements as a duo, today we are joined by Jenny / Laura as a solo speaker / guest / host.
Jenny studied Law at university before joining the NHS on the National Graduate Management Scheme as a General Management Trainee in 1998. A full member of the CIPD, she has held a number of senior HR and Workforce leadership roles across NHS organisations including at Leeds Teaching Hospitals Trust and NHS Digital before commencing with Leeds Community Healthcare NHS Trust.
Jenny has previously run her own HR consulting business, has held associate lecturer roles at several universities and is a published academic author in the field of HR and management. She continues to guest lecture on occasion and is also a Trustee at a local charity in the care sector and chairs the Employment Committee for that organisation.
Laura joined the NHS in 2000 as a General Management Trainee. Prior to her current role, she held leadership roles in general management, HR and OD across acute, primary care and national organisations. She is an accredited coach and mentor as well as a qualified HR professional.