(10 – 12 November 2020)
Learning from covid-19 to re-centre patient safety across health and social care

Day 1 - 10 November 2020 | 9.00am - 12.45pm
DAY 1 Recovery and Reset: Harnessing opportunities from the crisis response to enhance patient care
09:00 -
09:15

Chair’s opening remarks 

Shaun Lintern, Patient Safety Congress Chair and Health Correspondent, The Independent 

09:15 -
09:50

Sustaining safety in times of crisis: Lessons from covid-19

  • Evaluating the health system’s ongoing response to the pandemic and patient safety during the crisis
  • Find out how critical care units developed new ways of working to continue care for covid-19 patients whilst also resuming elective care services
  • Gain insight into the safety gaps and challenges that still remain as well as innovation opportunities that can be harnessed and its impact on the whole system
  • Hear examples from other countries and find out how what approaches they adopted to maintain safety practice and non-covid-19 related care during the pandemic

Elaine Thorpe, Critical Care Matron, University College London Hospitals NHS FT
Professor Geoff Bellingan, Medical Director, University College London Hospitals NHS FT
John Welch, Consultant Nurse, Critical Care & Critical Care Outreach, University College London Hospitals NHS FT
Dr David Konrad, MD, PhD, Managing Director, Perioperative Medicine and Intensive Care, Karolinska University Hospital
Chaired by Shaun Lintern, Patient Safety Congress Chair and Health Correspondent, The Independent

09:50 -
10:00
Live Q&A with panel
10:00 -
10:10
Short break and session change
10:10 -
10:45

Innovation in assessing and managing patients in the community with suspected covid-19

  • Gain insight into national guidance to detect the early deterioration of patients with covid-19 in the community
  • Hear examples of trusts piloting the virtual ward model and learn how this ‘new norm’ enables patient autonomy and selfmanagement
  • Discuss strategies to ensure patient safety is sustained in a virtual setting and symptoms are not overlooked

Speakers:
John Caldwell, Patient Representative
Matt Inada-Kim, Acute Physician, Royal Hampshire County Hospital and National Clinical Lead, Deterioration/Sepsis, NHS England and NHS Improvement
Dr Matthew J Knight, Consultant Respiratory Physician, West Hertfordshire Hospitals NHS Trust
Dr Kuldhir Johal, Vice Chair of Governing Body, NHS Hillingdon CCG
Dr Caroline O’Keefe, GP Partner and Clinical Director, Camrose Gillies and Hackwood Partnership
Dr Tara Sood, Consultant Emergency Medicine, Royal Free London NHS FT
Chaired by Shaun Lintern, Patient Safety Congress Chair and Health Correspondent, The Independent

10:45 -
10:55
Live Q&A with panel
10:55 -
11:05
Short break and session change
11:05 -
11:40

Sustaining continuity of care and rehabilitation to drive recovery for long-covid-19 patients

  • Gain insight into the recovery of covid-19 patients postdischarge and find out what is being done to detect ongoing morbidity and maintain infection control
  • Learn about ‘Your COVID Recovery’ - the first global online rehab service which supports patient recovery
  • Address the importance of providing ongoing physical and mental health support for patients with long covid symptoms at home and in the community
  • Share strategies to ensure patient safety is sustained through hybrid models of rehabilitation

Speakers:
Professor Sally Singh, Head of Pulmonary and Cardiac Rehabilitation, University Hospitals of Leicester NHS Trust
Professor Martin Marshall CBE, Chair and Dr Gail Allsopp, Clinical Lead for Clinal Policy, Royal College of
General Practitioners
Dr Hilary Floyd, Medical Director, NHS Seacole Centre

11:40 -
11:50
Live Q&A with panel
11:40 -
11:50
Short break and session change
11:50 -
12:45
Closing Keynote: My journey from Apartheid to Freedom: Harnessing experiences to strengthen personalised care in the NHS
  • Hear from Chris Lubbe, activist and former bodyguard to Nelson Mandela on his experiences resisting the system of ‘apartheid’ and struggle against discrimination
  • Find out how Chris is using his experiences to help deliver enhanced personalised care
  • Learn what actions you can take to bring about change in your organisations to develop a truly caring NHS
12:45

End of live sessions

Chat room remains open and 1-2-1 meetings take place

DAY 2 - 11 November 2020 | 9.00am - 12.30pm
DAY 2 Learning from error: Spearheading a preventative approach to patient safety risks
09:00 -
09:15
Chair’s opening remarks 
Susanna Stanford, Patient Representative
09:15 -
09:50

First do no harm: Actioning recommendations from the Cumberlege review

  • Hear from patients who have suffered from physical and psychological harm due to unsafe medicines and medical devices
  • Gain further insight into the issues and challenges faced by the system in relation to ensuring patient safety
  • Learn how partners in the healthcare system are working to adopt a joint approach to embed patient safety at all levels
  • Find out what actions are required to improve patient safety in the future and what you can do to implement these changes 

Speakers:
Baroness Julia Cumberlege CBE DL,
Chair, The Independent Medicines and Medical Devices Safety Review
Susan Morgan, Patient Representative
Jo Gander, Clinical and Product Assurance (CaPA) Director, NHS Supply Chain
Chaired by Susanna Stanford, Patient Representative

09:50 -
10:00
Live Q&A with panel
10:00 -
10:10
Short break and session change
10:10 -
10:45

Supporting patients and families after unsafe care: Good engagement when things go wrong

  • Gain insight into the long-term impacts of good engagement on both patients and the system
  • Learn how you can implement duty of candour compassionately
  • Gain advice on how to engage patients and families in incident investigations
  • Hear from patient representatives who were involved and engaged after unsafe care. Find out what this meant to them and for patient safety

Speakers:
Joanne Hughes, Patient Representative
Peter Walsh, Chief Executive, AvMA
Rosi Reed, Administrator and Trainer, Making Families Count 
Chaired by Susanna Stanford, Patient Representative

10:45 -
10:55
Live Q&A with panel
10:55 -
11:05
Short break and session change
11:05 -
11:40

Avoiding the avoidable: Improving the way we learn from adverse events

  • Find out what organisational culture and executive behaviour is required for safety II to become a reality
  • Address the importance of expert opinion and the value of a balanced independent and internal resources in an investigation process
  • Learn about the value of a structured patient expert communication process 
  • Hear from early adopters of new Patient Safety Response Framework and gain insight into progress, challenges and lessons learned ahead of publication in 2021 


Philip Taylor, Chief Digital Officer, RLDatix
Peter Walsh, Chief Executive, AvMA
Chaired by Susanna Stanford, Patient Representative

11:40 -
11:50
Live Q&A with panel
11:40 -
11:50
Short break and session change
11:50 -
12:30

Interactive Discussion Group
(Please note this session is invite-only)
 

Embedding patient safety at leadership level

In association with BD

 

12:30

End of live sessions

Chat room remains open and 1-2-1 meetings take place

DAY 3 - 12 November 2020 | 9.00am - 12.45pm
DAY 3 Empowering our existing workforce: Enhancing staff experience and performance
09:00 -
09:15

Chair’s opening remarks 

Alastair McLellan, Editor, Health Service Journal
In association with BD

bd

09:15 -
09:50

Challenging systemic racism: A driving factor behind the disproportionate impact of COVID-19 on BAME communities

  • Explore the link between racial discrimination in the NHS and the unequal impact of covid-19 on BAME groups
  • Take back key recommendations from GMC research and reports on inclusive leadership and fitness to practise processes for BAME doctors 
  • Hear examples from trusts that have embraced difficult conversations around race and equity in pursuit of making real progress
  • Gain insight into the NHS Race and Health Observatory and find out what analysis and recommendations it will offer to improve outcomes for patients, communities and staff

Speakers:
Dr Habib Naqvi MBE, Director, NHS Race and Health Observatory, NHS Confederation and Interim Director, NHS Workforce Race Equality Standard, NHS England
Ruth Colville, Senior Project Manager, Hull University Teaching Hospitals NHS Trust

Anthony Omo, Director, Fitness to Practise, General Medical Council

09:50 -
10:00
Live Q&A with panel
10:00 -
10:10
Short break and session change
10:10 -
10:45

Re-imagining care through digital transformation to build a smarter and unified NHS

  • Gain insight into the role of TrakCare EPR within NHS Scotland and find out how it has played a major role in improving care delivery by providing a joined-up service for the population
  • Hear examples of how TrakCare has streamlined patient services leading to faster diagnosis and treatment while enhancing patient safety during covid-19
  • Hear successful examples from trusts that have been agile and responded to needs of patients during covid-19 by embedding remote consultation into their digital strategy to support services and patients
  • Find out how you can prepare and support your workforce for digital  transformation

Dr John Payne, Physician Executive & Clinical Safety Adviser – Scotland, Consultant Cardiologist BSc MBChB MD, InterSystems 

10:45 -
10:55
Live Q&A with panel
10:55 -
11:05
Short break and session change
11:05 -
11:40

Caring for our caregivers: Rolling out an effective wellbeing plan to support long-term staff needs

  • Address the unique challenges covid-19 has presented for NHS staff including morale injury, increased stress, and trauma
  • Find out what is being done nationally to drive forward mental health and wellbeing initiatives in the long-term 
  • Hear successful examples from organisations that have created a safe working environment where staff feel valued
  • Find out what lessons from other industries and major incidents you can apply and translate within a healthcare setting

Speakers:
Professor Prathiba Chitsabesan, (FRCPsych), Consultant Child and Adolescent Psychiatrist, Pennine Care NHS FT, and Visiting Professor, Manchester Metropolitan University
Jenny Allen, Director of Workforce, OD & System Development
Leeds Community Healthcare NHS Trust and Leeds GP Confederation
Lynda Mizen, Fertility Counsellor, Wales Fertility Institute
Alexandra Blohm, Head, Supporting a Profession under Pressure Programme, General Medical Council 

11:40 -
11:50
Live Q&A with panel
11:50 -
12:00
Short break and session change
12:00 -
12:35
Taking safety on board: Walking the talk as a transparent, compassionate leader
  • Discuss the board’s core roles in patient safety including developing strategy, ensuring accountably and shaping culture
  • Gain insight into the ways covid19 has challenged effective leadership – find out how transparency, communication and compassionate leadership impacted patient safety and staff performance
  • Learn how you can breakdown hierarchies and encourage leadership at all levels to drive change from the ground-up
  • Hear examples from leaders that have embedded the principles of a safety culture across their organisation and the impact this has had on patient care

The Rt Hon Jeremy Hunt MP, Chair, Health and Social Care Committee
Joe Rafferty, Chief Executive, Mersey Care NHS Foundation Trust 
Sir David Dalton, Former Chief Executive, Salford Royal FT
Mike Fairbourn, Patient Safety Chairman, Association of British HealthTech Industries 
Chaired by Shaun Lintern, Patient Safety Congress Chair and Health Correspondent, The Independent

In association with BD

12:35 -
12:45
Live Q&A with panel
12:45

End of live sessions 

Chat room remains open and 1-2-1 meetings take place

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Please note, this programme is a living document which serves as an indication of the final programme content; therefore, details will change.