For the last 5.5 years I’ve worked with Making Families Count C.I.C. Our strapline is “Empowering Families – Enabling Professionals” and by providing support, advice and advocacy for families and training for professionals we aim to improve outcomes for families and healthcare providers. We have just begun on-line training for healthcare professionals, including bespoke training for several NHS Trusts. In January are start work with on-line training for families. I wrote the MFC booklet for healthcare professionals on how to support families using positive family engagement, during care and after a serious incident.
I have recently become a member of the Citizens Partnership Group for the Heathcare Safety Investigation Branch. I am currently on the steering group “Learning from Deaths, Learning in Action” as a PPV, monitoring the progress across NHS Trusts in the UK by the “Learning from Deaths” guidance.
During 2019 I worked for a year as a Family Consultant for the charity Respond, putting together a training package for LeDeR investigators, to assist them in working better with families and providing more effective investigations.
In 2018 I worked with Donna Forsyth and Lauren Mosley on the new Patient Safety Incident Response Framework (PSIRF), presenting at a series of Patient Safety Incident Roadshows around the country.
For two years (2017 & 2018) I worked on the NHS England “Learning from Deaths” programme as a member of the steering group and I also co-wrote the “Learning from Deaths Guidance for Families”.
I am active on social media and write a widely read blog around the themes of bereavement, the grief journey, disability issues and healthcare. I occasionally write for journals and magazines on these themes.